Stephanie Pollum

Administrative Director

Stephanie oversees all of Terrapin’s administrative needs. She has spent her career in customer service-oriented roles, most recently as a legal assistant at a law firm in Illinois. In that job, she assisted attorneys in preparation for trials, court proceeds and foreclosure sales, and handled various other administrative duties. Previously, Stephanie was a telecommunications specialist with the Coles County Sheriff’s Department, where she answered multiple phone lines, communicated with the public and processed legal paperwork.