Betty has 36 years of experience working in Sacramento law firms. She spent the first 21 years of her career as a litigation legal secretary. Betty worked at Downey Brand for 16 years and left in 2015 to relocate to the mid-coast of Maine. She easily segued from her legal secretarial career into Downey’s information services department in 2000, and soon took over the role of Information Services Manager.
Betty’s always had a passion for changing technology – likely born out of the fact that technology simply didn’t exist in law firms when she started her career in 1980. Her project management skills, combined with her litigation background and passion for developing a positive technology experience for users, made her a natural fit as Terrapin’s Practice Support Coordinator. She’s known for her high energy, initiative, and ability to make business associates and clients feel at ease.
Betty taps her outstanding people skills and years of experience in the legal community to help with customer support, day-to-day operations and business strategy. She works with our clients directly in areas such as technology support, firm security review, trial presentations (demonstrative evidence), project management and training initiatives. Betty also contributes to the Terrapin blog and assists with marketing and social media.
WHAT PEOPLE ARE SAYING
Providing quality customer service has been a guiding principle at the firm since the beginning.