• Legitimate people won't rush you. If someone is rushing you: Stop. Hang up. Call a trusted friend or family member.
• Internet search results don't always lead to legitimate business websites. To make sure you're logging into the correct website, check your statements or bills and type in the website. When in doubt: Stop what you're doing. Call the company.
• Providing personal identifiers to anyone can jeopardize your identity. If someone asks for your one-time password, PIN, online credentials or SSN: Stop. Hang up. Call your bank.*
• Your bank will not ask you to send money to anyone (think Zelle®, wires, etc.). If someone claims to be from your bank or otherwise, and asks you to send money: Stop. Hang up.
• Banks, governments and utilities will never ask for payment through non-conventional methods. If you're asked to do something unusual (like buying gift cards, precious metals or digital currencies), leave your money where it's stored: Stop. Hang up. Call your bank and the authorities.
• Gut feelings are there for a reason. If you feel like something isn't right, it probably isn't. Stop. Hang up. Call a trusted friend or family member.

*When contacting your bank, first call the number on the back of your card. If you can't find your card, log on to your bank’s website or mobile app and then call the number listed under "Contact Us."

If you need assistance, please reach out to us and we will be happy to help!